What is the VTI Difference?
- Exclusive Focus on Trucking
At Valley Trucking Insurance, we focus solely on trucking. We know the ins and outs of your industry—from regulatory requirements to the day-to-day challenges truckers face on the road. This exclusive focus allows us to provide solutions tailored to your specific needs, ensuring you get the most effective coverage without paying for unnecessary extras. - Personalized Support with a Dedicated Agent and Team
When you partner with VTI, you’re assigned a dedicated agent and service team who’s with you from day one. Your agent and service team are committed to understanding your business, providing consistent support, and serving as your single point of contact. No need to re-explain your needs to multiple people—your dedicated team is always there to handle your questions and offer guidance, so you feel genuinely supported every step of the way. - DOT Monitoring
Staying compliant and ahead of policy renewals can be challenging in the trucking industry. DOT monitoring keeps you updated on your Safety Measurement System (SMS) and Out-of-Service (OOS) scores, helping you address compliance issues before they become costly problems. - Pre-Hire Driver Checks To help maintain a safe, compliant workforce, VTI offers pre-hire driver eligibility checks, ensuring that new drivers meet safety standards before they join your team.
- Claims Assistance If an accident does happen, VTI provides strong claims assistance to guide you through the claims process, helping with documentation, follow-up, and support to ensure a fair, smooth resolution.
- Self-Service Portal for Quick Access
Our self-service portal offers on-demand access to your insurance certificates, policy details, and more. This flexible after hour access is invaluable for trucking businesses that often need to retrieve documents on the go, helping you manage your policy whenever and wherever it’s convenient for you. - Extended Hours for Client Support
We know that trucking is a 24/7 business, so VTI has extended hours (6am-5pm PST) to ensure that you can get the support you need when it fits your schedule. Our team is here early and available late, so you’re never left without answers when it matters most. - Risk Management and Safety Resources
Through our partnership with the Driver Education Network, we provide safety programs and educational resources designed to help you minimize risk on the road. These resources are not only a valuable tool for protecting your drivers and assets but can also contribute to reduced insurance costs over time. - Welcome Kit to Kick Off the Relationship
New clients receive a welcome kit containing essential information, contacts, and resources to help you get started with ease. - Exclusive and Semi-Exclusive Market Access to Top-Tier Providers
VTI partners with top-tier trucking-specific insurance providers, including companies like Great West and Lancer, to offer exclusive or semi-exclusive market access. This means you have access to insurance programs and coverage options that are designed specifically for the trucking industry, giving you more choices and potentially better rates. VTI ensures that you’re always getting competitive coverage options tailored to your evolving business now and as your needs change. - Regular Policy Reviews for Ongoing Coverage Optimization
VTI conducts regular policy reviews to assess your coverage, identify gaps, and make adjustments as your business grows or changes. This proactive approach ensures that your policy stays aligned with your needs and keeps you compliant with regulatory requirements. - Affiliate Partnerships for Industry-Specific Support
VTI collaborates with affiliates across the trucking industry to provide additional services beyond insurance, including tech monitoring, reporting tools, and audit support. This network of partnerships equips clients with a full suite of resources to help them stay compliant, reduce risks, and streamline their operations. - Transparent Communication with No Surprises
We believe in open, honest communication with our clients. At VTI, there are no hidden fees or last-minute surprises. Our agents provide clear, straightforward information, so you always know exactly what to expect and can plan accordingly.
Claims Advocacy for Fast and Fair Resolutions
When claims arise, VTI doesn’t just process them; we advocate on your behalf. Our team assists with documentation, follows up on claims, and ensures that your case is handled fairly and efficiently. This support helps reduce stress and provides peace of mind, knowing that VTI has your back in difficult situations.